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The Secrets of Getting Respect for the Craft of Quality
It is time to raise the profile of the Quality profession! With Technology being at the heart of every brand, we need professionals who understand all technology domains but have incredible empathy for the customer–sounds like quality. What holds Quality status back?...
Learning to “Lead Yourself First”
STEMpathy – Why Quality Professionals are More Important Now than Ever!
Brand and customer interaction are digital before they are personal. Our experiences as employees, citizens, and participants are shaped by the digital requirements of registration, classification, and interaction. How can we make these digital experiences kind, intuitive, and welcoming? We must bring the human element to software development.
DevOps by the Numbers: 5 Key Questions to Ask
What is the current state of DevOps and how can you drive more impact and value. Use this model to ensure you are taking the right actions to focus on what matters most.
Nuance doesn’t roll up …
Every team, project, and challenge is unique and special. Metrics that roll up for macro decisions are not designed or intended to capture nuance. This is a strength of metrics — not a weakness. Teams are free to be creative and different, especially when they understand how they fit into the larger ecosystem. Leveraging rolled up metrics helps teams thrive.
What is Risky About a Workforce?
Workforce Risk Management Helped our team thrive. The first time I managed a team over 100 people, I realized just getting to know everyone personally was not enough. To manage well and to build the culture...
DevOps Starts with “Knowing Your Numbers”
“Know Your Numbers” is the successful and effective campaign launched by the American Heart Association to help reduce the risk of heart disease. This elegant model can be applied to Information Technology and Operations teams as well. When we applied the...
Top 5 DevObstacles
5 Challenges that Keep Your DevOps Initiatives from Thriving DevOps should help your organization increase capacity and deliver more value to users quickly. Often, efforts lose traction and opportunity. Keep your eye out for these five challenges so that you avoid...
Four Simple Questions To Build A Business Case
Build a business case by answering these four questions — the only four you will ever need.