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Nuance doesn’t roll up …

Every team, project, and challenge is unique and special. Metrics that roll up for macro decisions are not designed or intended to capture nuance. This is a strength of metrics — not a weakness. Teams are free to be creative and different, especially when they understand how they fit into the larger ecosystem. Leveraging rolled up metrics helps teams thrive.

What is Risky About a Workforce?

Workforce Risk Management Helped our team thrive. The first time I managed a team over 100 people, I realized just getting to know everyone personally was not enough. To manage well and to build the culture...

DevOps Starts with “Knowing Your Numbers”

“Know Your Numbers” is the successful and effective campaign launched by the American Heart Association to help reduce the risk of heart disease.   This elegant model can be applied to Information Technology and Operations teams as well. When we applied the formula to...

Top 5 DevObstacles

5 Challenges that Keep Your DevOps Initiatives from Thriving DevOps should help your organization increase capacity and deliver more value to users quickly.  Often, efforts lose traction and opportunity.  Keep your eye out for these five challenges so that you avoid...

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